June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
April 2008 - (Free Research) The IRMS Go-Kit is a fully functional warehouse contained within a prepared storage case. It is ready to go at a moment's notice and contains everything necessary to run paperless distribution and medical dispensing facilities. IWS can assist w…
September 2008 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today's system and security administrators need to begin focusing on virtual security.
April 2008 - (Free Research) Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, & that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann...
July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.
Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.
November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines.
Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.
M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.
October 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.
Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT proj