November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
May 2008 - (Free Research) This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange.
November 2008 - (Free Research) Concentric Hosted Exchange is a fast, reliable and affordable solution for email, calendaring, collaboration, and mobility based on Microsoft Exchange Server 2007 Service Pack 1 (SP1) and Microsoft Outlook 2007.
November 2007 - (Free Research) Read how global specialty chemicals and materials company Cytec Industries chose Windows Mobile phones and smartphones to give their employees remote access to email and calendars; this solution will also enhance time management and customer service.
April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.
November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can – and should – be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.
November 2008 - (Free Research) Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
Outlander is an Outlook Add-In that integrates your contacts, tasks, calendar events, and emails with attachments with SugarCRM®. Use Outlander to add important tasks, meetings, and calls from SugarCRM to your Outlook calendar. Keep track of important conversations by filing emails and attachments in your collaborative SugarCRM suite.
November 2008 - (Free Research) Azaleos RestoreXchange service gives you a complete business continuity e-mail system and it is always on standby and ready to take over at your command.
June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment.
August 2008 - (Free Research) Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
June 2008 - (Free Research) Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market.
August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
November 2008 - (Free Research) Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities.
October 2008 - (Free Research) In this podcast, take a first look at VIPRE Enterprise and learn how Sunbelt started with a blank slate to design a new, next-generation antivirus and antispyware technology to deal with today's malware in the most comprehensive, highly efficient manner.
September 2008 - (Free Research) VIPRE Enterprise combines antivirus, antispyware, anti-rootkit and other technologies into a single agent handled through a robust central management console.
Captaris Workflow provides flexible, integrated business process workflow
automation for organizations using Microsoft software, enabling productivity,
accountability, and compliancy. Captaris Workflow tasklists can be delivered to
Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless
device.
M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
September 2008 - (Free Research) If you are worried about the performance of your web applications, you are not alone. Learn how F5's approach to Application Delivery Networking eliminates the bottlenecks inherent in browsers, in the network, and in the data center.
September 2008 - (Free Research) In this podcast, take a first look at VIPRE Enterprise and learn how Sunbelt started with a blank slate to design a new, next-generation antivirus and antispyware technology to deal with today's malware in the most comprehensive, highly efficient manner.