March 26, 2009 - (Free Research) Realizing the limitations of siloed system approaches, many companies are now seeking solutions that support end-to-end processes spanning all relevant areas of the enterprise...
February 23, 2009 - (Free Research) Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
June 16, 2009 - (Free Research) This Webcast provides strategies for effectively maintaining and managing customer contacts in today's challenging regulatory environment while improving sales and marketing campaigns with Oracle CRM.
September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
February 2009 - (Free Research) Siebel sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to derive more business value. When you align enterprise data management with your business objectives, you unleash real benefits across your enterprise.
February 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
January 2009 - (Free Research) GoldenGate's Zero-Downtime Operations solution gives customers an exceptional solution for enabling uninterrupted business operations during necessary system upgrade, migration, and maintenance activities. Read this case study to learn how GoldenGate helps organizations like Oracle deliver real-time access to information across the enterprise.
April 2009 - (Free Research) Check out this product demo to learn about this social CRM application that provides several insights to salespeople and ultimately leads to increased sales.
February 2009 - (Free Research) Read this SearchCIO-Midmarket e-guide to better understand the evolving CRM market, and learn what key questions to ask when determining what CRM solution is the best fit for your company.
February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
April 2009 - (Free Research) Metadata is the essential blueprint for what data a company has, what it means and where they can get it. Without clear accessible metadata, an enterprise could have all the data they need to make sound decisions sitting on their servers and hard drives, and still end up making a best guess because they can't find that data or understand it.
February 2009 - (Free Research) In February 2009, Progress Actional commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying Progress Actional. The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment.
January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
March 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
March 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
December 2006 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system.
June 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
April 2009 - (Free Research) This article acts as a guide for installing Oracle Siebel CRM 8 software in conjunction with these scalable open storage systems. It can be used to help customers and Sun technical support engineers create proof-of-concept environments for application testing or benchmarking.
December 2008 - (Free Research) This white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the capabilities of Oracle User Productivity Kit that can mitigate the risks posed by CRM systems and maximize the opportunities for valuable returns on CRM investments.
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