May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.
July 2008 - (Free Research) Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies.
November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can – and should – be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.
September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.
December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.
August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
June 2008 - (Free Research) SMB companies are often caught in the middle when analyzing ecommerce solutions. These companies require many of the same features that larger companies do, but often cannot afford the costs associated with an enterprise-sized ecommerce application, while many of the “out-of-the-box” offerings lack advanced functionality.
September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
April 2008 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.
As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
June 2008 - (Free Research) Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers.
Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.
October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.
Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create "right-sized" test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.
November 2008 - (Free Research) Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
June 2008 - (Free Research) Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence, expand your business, and enhance your customer service.
June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment.
November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT
lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time.
